Privacy Policy
Last updated: 15 October 2026
Morphic respects your privacy and is committed to handling personal information responsibly and transparently.
Introduction
Morphic respects your privacy and handles personal information responsibly. This policy explains what we collect, how we collect it, why we use it, and the choices available to you when you visit our website or work with us.
1. Personal Information We Collect
Depending on how you interact with Morphic, we may collect your name, business name, job title, email address, telephone number, postal or business address, and information you provide in an enquiry, quote request or project brief. We may also receive payment and billing details, records of communications, project materials you supply, and technical information such as device, browser, IP address, pages visited, referral source and interactions with our website. We only collect information reasonably relevant to our business activities.
2. How We Collect Information
We collect information directly when you complete a form, email or call us, request a quote, provide project materials, make a payment, or otherwise communicate with us. We may collect technical and usage information automatically through our website, cookies and similar technologies. We may also receive information from service providers that support our website, analytics, communications or payment processing, and from publicly available business sources where relevant.
3. Why We Collect and Use Personal Information
We use personal information to respond to enquiries, prepare proposals, provide and administer services, communicate about projects, process payments, maintain and improve our website, understand website usage, protect our systems, prevent fraud, meet legal obligations, and send marketing communications where permitted. We use information only for purposes connected with our business and as otherwise permitted or required by law.
4. Disclosure to Service Providers
We may disclose personal information to suppliers that help us operate our business, such as website hosting, analytics, email, cloud storage, scheduling, payment and professional service providers. They may handle information only as needed to provide their services to us, subject to their own terms and applicable privacy requirements. We do not sell personal information.
5. Overseas Service Providers
Some service providers may store or process information outside Australia. Where this occurs, the location and handling of information may depend on the provider and the services used. We take reasonable steps, where required by applicable law, to address the handling of personal information by our service providers.
6. Cookies and Analytics
Our website may use cookies and similar technologies to support essential functions, remember preferences, understand traffic and improve the site. Analytics tools may collect technical and usage information. You can manage cookies through your browser settings and, where available, our website controls. Disabling some cookies may affect site functionality.
7. Marketing Communications
We may send you relevant updates or marketing where permitted by law. You can opt out at any time by using the unsubscribe option in a message or contacting us. We will continue to send service-related communications where needed to manage an enquiry or project.
8. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No online system or method of transmission can guarantee complete security.
How we protect your information
We use reasonable technical and organisational safeguards designed to protect personal information, but no online system can guarantee complete security.
9. How Long We Keep Information
We retain personal information for as long as reasonably needed for the purposes described in this policy, including to provide services, keep appropriate business records, resolve disputes and meet legal obligations. When information is no longer required, we take reasonable steps to delete or de-identify it where practicable and lawful.
10. Access and Correction
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. We may need to verify your identity and may be unable to provide access in limited circumstances permitted by law. We will respond within a reasonable time.
11. Privacy Complaints
If you have a concern about how we handle personal information, contact us with details of the issue. We will review and respond to your complaint. If you are not satisfied with our response, you may be able to raise the matter with the Office of the Australian Information Commissioner or another relevant regulator.
12. Third-Party Websites
Our website may link to websites or services operated by other organisations. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of information. Please review their privacy information before providing personal information to them.
13. Changes to This Privacy Policy
We may update this policy from time to time. The current version will be published on this page with its updated date. Please review it periodically to understand how we handle personal information.
14. Contact Us
For privacy questions, access or correction requests, or complaints, contact Morphic at emon@morphicagency.com.au. Morphic is based in Melbourne, Victoria, Australia.