Terms & Conditions
Last updated: 15 October 2026
These Terms & Conditions govern your use of the Morphic website and, where applicable, services provided by Morphic.
1. About Morphic
Morphic provides digital and creative services including website design and development, website maintenance, UX/UI and product design, branding, Google Business Profile services, local SEO, content, social media and related consulting. The services, deliverables, fees and project dates for each engagement are set out in the relevant proposal, quote or written agreement.
2. Using Our Website
You may use our website only for lawful purposes and in a way that does not interfere with its operation, security or other visitors. You must not attempt to gain unauthorised access, introduce malicious code, scrape or misuse website content, or use the website in a way that infringes another person’s rights. Website information is general and may change without notice.
3. Quotes, Proposals and Project Scope
A quote or proposal describes the services, deliverables, assumptions, fees and timing offered for a particular project. It is accepted when you approve it in writing or otherwise accept it as stated in the proposal. Work outside the agreed scope requires written agreement and may change the fee or schedule. If these website terms conflict with a project agreement, the project agreement applies to that project to the extent of the inconsistency.
4. Client Responsibilities
You agree to provide accurate information, content, access, feedback and approvals reasonably needed for the work, and to ensure you have the rights and permissions required for materials you supply. You are responsible for reviewing deliverables and telling us promptly about errors or requested changes. Delays in providing required material or feedback may affect the schedule.
5. Fees and Payment
Fees and payment stages are set out in the accepted quote or agreement. Unless that document states otherwise, invoices are due within 14 days of issue. Additional work and third-party costs will be discussed and agreed before they are incurred. Work may be paused after reasonable notice if an invoice is materially overdue. Prices are stated in Australian dollars unless specified otherwise.
6. Deposits and Cancellation
Any deposit or commencement payment will be specified in the quote or agreement and applied as described there. If you cancel or pause a project, you remain responsible for fees for work completed up to that point and any reasonable, non-cancellable costs already committed for the project. We will discuss the work completed and any balance or refund due, subject to the agreement and applicable consumer law. Cancellation does not remove rights that cannot legally be excluded.
7. Revisions and Approvals
The quote or agreement will describe the included review and revision process. Please provide consolidated feedback through the agreed channel. Changes requested after approval, or requests outside the agreed scope, may require a new quote or adjusted timeline. We will seek your approval before proceeding with additional paid work.
8. Project Timelines
Project dates are estimates or agreed milestones based on the scope, information and feedback available when the project begins. We will confirm the schedule before work starts. If timing is affected by delayed content, feedback, approvals, third-party services or events outside reasonable control, we will discuss an updated schedule with you.
9. Intellectual Property
You retain ownership of materials you supply. Ownership of final project deliverables, or the licence to use them, will be as set out in the project agreement and takes effect when the agreed payment conditions are met. Morphic retains its pre-existing materials, methods and tools. Third-party fonts, software, stock assets and platform materials remain subject to their own licence terms.
10. Portfolio Use
Morphic may ask for your permission to feature completed work in its portfolio or marketing. Any agreed use will respect confidential information and any written restrictions agreed for the project. You can raise portfolio or attribution requirements before work begins.
11. Websites, SEO and Marketing Results
Website performance, search rankings, traffic, leads, sales and other marketing outcomes depend on many factors outside Morphic’s control, including competition, platform changes, budgets, content and user behaviour. We do not promise a particular ranking, result or timeframe unless expressly stated in a written agreement. Any targets or estimates are not guarantees.
12. Third-Party Services and Platforms
Projects may rely on third-party platforms, software, hosting, plugins or services. Their availability, functionality, fees and terms are controlled by their providers. We are not responsible for changes, interruptions or failures in those services, but will discuss reasonable alternatives or workarounds where they affect the agreed work. Third-party costs will be identified where known.
13. Website Content and Legal Compliance
You are responsible for the accuracy, permissions and legal suitability of content and instructions you provide, including claims about your products or services. Unless expressly included in a written agreement, Morphic does not provide legal, tax or regulatory advice. You should obtain independent advice about notices, policies, claims and compliance requirements that apply to your business.
14. Confidentiality
Each party will take reasonable care to protect confidential information received from the other and use it only for the project or related business purpose. This does not apply to information that is public through no breach, already lawfully known, independently developed, or required to be disclosed by law.
15. Suspension and Termination
Either party may end a project as set out in the project agreement. Morphic may suspend work where an invoice is materially overdue after notice, or where continued work would be unlawful or create a serious security risk. If a material breach can be remedied, we will provide written notice and a reasonable opportunity to address it before termination where practicable. On termination, fees for work completed and reasonable committed costs remain payable, subject to applicable law and the project agreement.
16. Consumer Guarantees
Our services may come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right, remedy or guarantee that cannot legally be excluded, restricted or modified. Where the law permits, our responsibility for a failure will be limited to the remedies available under that law.
17. Liability
To the extent permitted by law, neither party is liable for indirect or consequential loss that was not reasonably foreseeable. Each party remains responsible for loss caused by its own breach, negligence or wilful misconduct, subject to any limits that may lawfully apply. Nothing in these terms limits liability that cannot be limited under applicable law, including rights under the Australian Consumer Law.
18. Indemnity
To the extent permitted by law, you are responsible for third-party claims arising from materials or instructions you supplied where those claims result from your breach of these terms or infringement of another person’s rights. This does not apply to the extent a claim is caused by Morphic’s own breach, negligence or misconduct, and does not affect rights that cannot legally be excluded.
19. Changes to These Terms
We may update these website terms from time to time by publishing a revised version on this page. Changes apply from publication and do not alter an existing project agreement unless both parties agree in writing or the law requires otherwise.
20. Governing Law
These terms are governed by the laws of Victoria, Australia. The parties submit to the courts of Victoria and any courts that may hear appeals from them, subject to any non-excludable rights under applicable law.
21. Contact
For questions about these terms or a project, contact Morphic at emon@morphicagency.com.au.